Frequently Asked Questions

Find answers to common questions about PRIME products and your orders.

What is the difference between PRIME Hydration and PRIME Energy?

PRIME Hydration is a caffeine-free beverage packed with electrolytes and B vitamins for recovery. PRIME Energy contains 200mg of caffeine and zero sugar for a functional boost.

Are PRIME drinks gluten-free and vegan?

Yes, all PRIME Hydration and Energy products are formulated to be gluten-free and vegan-friendly.

Does PRIME contain coconut water?

PRIME Hydration contains 10% coconut water from concentrate to help with natural rehydration.

Is there an age restriction for PRIME Energy?

PRIME Energy is not recommended for children under the age of 18, women who are pregnant or nursing, or individuals sensitive to caffeine.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.

Can I change my delivery address after placing an order?

Orders are processed quickly to ensure fast delivery. Please contact support within 1 hour of purchase to request any address modifications.